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Returns, Discounts & Order Policies

At California Englished, our Guests are always our first priority. 

Returns for eligible items are always hassle-free and easy within 15 days of the shipment date for a full refund, less the original shipping cost & return label fees, which are covered by you, the buyer. Please note that all shipping and handling fees will be deducted from your final refund. 

To initiate a return request, please e-mail info@californiaenglished.com with your order # and the items you'd like to return. You will receive a return address label and instructions to complete your return via e-mail within 48 hours. 

We have a few items that are non-returnable/refundable:

Please note that pre-ordered items from brands like Johanna Parker Design or Rae Dunn are all final sale, non-returnable, and may not be cancelled. See our full promotional discount policy & product exclusions here.

Order cancellations & modifications:

California Englished cannot guarantee any order cancellations or modifications; each is handled on a case-by-case basis. Excessive order cancellations or modifications will be subject to a 15% to 20% restocking fee at our discretion.

Please Note: Pre-ordered items may not be cancelled and are final sale. Orders containing pre-ordered items that are cancelled for any reason will be subject to a non-refundable 4.9% transaction processing fee. 

International Guests: 

Note that refunds or returns are absolutely not accepted at any time from international shoppers; all items are final sale. Review our International Shopper & Customs Duty Information here.